Responsibilities

• Support the sales process by providing technical and clinical expertise on diagnostic products, including configurations, applications, and integrations
• Serve as the key technical interface between customers and internal teams such as engineering, R&D, medical affairs, and program management
• Partner with account managers to position solutions within emergency departments, demonstrating clinical and operational value
• Engage with hospital stakeholders including ED leadership, nursing leadership, physicians, and laboratory teams to understand clinical and workflow requirements
• Analyze current emergency department workflows and identify opportunities to improve efficiency, turnaround time, and patient outcomes
• Prepare and deliver technical presentations, product demonstrations, and workflow analyses tailored to customer environments
• Develop recommendations based on customer data, including co...