Purpose:
Do you enjoy providing customer service? Do you have healthcare experience? UPMC Corporate Services is hiring a full-time Emergency Department Patient Services Representative to support UPMC Lock Haven. This role would primarily work varied shifts Monday through Friday from 3:00pm-11:30pm or11:00pm-7:00am, rotating weekends from 7:00am-7:00pm or 7:00pm-7:00am, and rotating holidays (either 4-, 8-, or 12 hour holiday shifts). This employee would also be cross-trained to cover Central Registration shifts, which are Monday-Friday from 8:30am-5:00pm.

An Emergency Department Patient Services Representative is responsible for welcoming patients upon arrival and promoting the usage of new and emerging consumer-friendly technologies. They also educate patients on their copayments and financial obligations, collect payments when applicable, and connect patients to financial advocacy resources when appropriate. Additionally, this role updates patient's demographics and...