TERRA SYSTEMS PTE. LTD. is hiring a Hotline Call Agent to join the National Crisis & Emergency Hotline Operations Centre. This role is part of a 4-month traineeship aimed at equipping mature mid-career individuals with essential skills for emergency contact center operations.

Successful candidates will undergo a mandatory classroom and on-the-job training, followed by the opportunity for permanent employment. The role demands strong communication skills and the ability to work under pressure within a 24/7 rotating schedule.