Eminent Valet seeks a motivated Ramp Captain to lead valet operations across major Canadian cities. Ensure efficiency, enhance guest satisfaction, and manage a high-performing team.
In this pivotal role, you will oversee valet operations and ensure adherence to safety protocols while providing professional and warm service to guests. Your leadership will influence team performance, ensure smooth vehicle flow, and secure guest possessions effectively throughout shifts.
Key Responsibilities:
• Direct valet attendants to ensure service efficiency
• Monitor vehicle flow to keep valet areas clear
• Perform equipment checks at shift starts and ends
• Deliver exemplary guest service and address concerns
• Train new valet attendants and provide feedback
Requirements:
• Valid driver’s license with a spotless record
• Experience with both manual and automatic vehicle operations
• Strong leadership and communication skills
• Ability to thrive in high-pressure s...