What You’ll Do

Act as the primary point of support for each participant from time of referral through their successful retention of employment and case closure. Serves as a mentor, liaison, and troubleshooter by managing cases day-to-day and working in concerts with other team members to help each participant move seamlessly into employment.

Your Responsibilities Will Include:

+ Manage an assigned caseload of justice-involved participants, completing 100% of required biweekly participant contacts and documenting all interactions in FedcapCARES in accordance with service standards.

+ Develop, implement, and maintain Career Plans for 100% of participants, outlining employment goals, measurable action steps, and strategies to address identified barriers, with updates completed as participant circumstances change.

+ Identify required support services (e.g., childcare, transportation, education, mental health, housing) and complete timely referra...