Job Description
Position Title: End User Computing/Desktop Support
Location: De Pere, WI
The End User computing personnel will be responsible for managing day to day operations of IT Workplace Service at customer premises.
The Desktop Technician's role is to provide a single point of contact for end users to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining and upgrading all PC hardware, mobile devices, video conferencing and other IT equipment to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion, and provide end-user assistance where required
Desktop Support
Install, upgrade, support and troubleshoot Windows 10, Windows 11 and Microsoft Office and any other authorised desktop/Laptop applications
Install, upgrade, support and troubleshoot ...