A cybersecurity leader is seeking a Technical Support Specialist in Burnaby to provide exceptional customer service and technical assistance. Key responsibilities include troubleshooting Fortinet products, managing high-profile cases, and contributing to knowledge sharing. The ideal candidate will have over 5 years of technical support experience, deep OS knowledge, and strong communication skills. Competitive salary of CAD 86,000 - 106,000, plus comprehensive benefits package including medical, dental, and vision coverage.
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