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🥝 Engineer I

LanceSoft Inc | Wall Township, New Jersey, United States | Posted May 16, 2026

Engineer I

Job Description

Description:

SUMMARY

  • Within the Customer Support and Services (CSS) department, the Product Support Engineering department is responsible for providing technical support to customers in the resolution of problems that arise after the entry into service of commercial aircraft and in the development of new products.

  • As a Product Support Engineer (PSE), you are the pivot between the technical problems of customers (airlines, aircraft manufacturers) and the design office.

  • You are responsible for customer satisfaction at the technical level, the proper functioning of our products, and the reporting of in-service events related to flight safety.

  • You are responsible for all Company Oxygen products across a portfolio of commercial platforms.


DUTIES AND RESPONSIBILITIES

Provide technical answers to questions from external and internal customers

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