Job Description
Role Level: Engineer / Senior Engineer
Experience: 4–6 years
Location: Denver, CO, Onsite
Long term Contract
USC/GC/H4/L2/ H1b Transfer
Client- Daton/Dish Network
Bill Rate - $58
Role Purpose
· Provides hands-on IT Operations support by resolving incidents, executing tasks, and maintaining platform stability
· Ensures services are operated reliably in accordance with defined SOPs and operational processes
Key Responsibilities
· Resolve L2/L3 incidents across AWS, databases, and third-party integrations
· Respond to monitoring alerts and validate overall system health
· Execute BAU and planned operational tasks as per approved SOPs
· Support problem management activities, including RCA and preventive ac...