Position Overview

The incumbent manages quality performance across both our supply base and customer network. In this role, you will qualify and monitor suppliers, resolve quality issues through audits and corrective actions, and drive continuous improvement initiatives. You will also serve as the primary quality interface for customers—handling complaints, leading 8D/CAPA investigations, supporting audits, and ensuring customer requirements are met. This position plays a key part in safeguarding product quality, strengthening customer relationships, and supporting new product introductions.

Responsibilities

• Develop, implement, and maintain supplier quality requirements and standards aligned with company, customer, and regulatory expectations.
• Evaluate, qualify, and approve suppliers through audits, capability assessments, and performance reviews.
• Monitor supplier performance using KPIs such as defect rates, PPM, del...