IQVIA is seeking English-speaking Helpdesk professionals for a 6-month contract at our Madrid Production Hub. The role involves providing Tier 1 support by identifying user requests, categorizing queries, and ensuring compliance with service level agreements.
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Applicants should have at least 3 years of call center experience and a strong command of the English language. Responsibilities include processing user accounts and supporting technical issues, with the opportunity to work in a diverse and dynamic team. xhfqzwm
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