Description
:
JOB SUMMARY
This job is responsible for enrollment and billing activities for the membership, enrollment & billing department. Performing membership and billing activities for clients and/or members. Duties include verifying enrollment status, making changes to records, addressing enrollment questions or concerns, resolving membership and billing issues, and accessing/updating enrollment and billing databases.
ESSENTIAL RESPONSIBILITIES
Communicate effectively with internal and external contacts to promptly resolve discrepancies in membership and billing information and to promptly provide accurate responses to written, telephone and online inquiriesProcess and maintain membership data. Manage multiple production oriented tasks and responsibilities.Perform various billing, accounts receivable, and reconciliation activities.Create and distribute membership/billing materials and communicatio...