As an Installed Base Account Manager, you will be responsible for managing and growing relationships with existing customers, ensuring they realize maximum value from our solutions. In this role, you will act as a trusted advisor to your accounts, driving retention, adoption, and incremental revenue through renewals, upsell, and cross-sell opportunities. This is a customer-facing, quota-carrying position focused on delivering business value and strengthening long-term customer partnerships.

Key Responsibilities

Account Management & Revenue Growth

• Own a portfolio of existing customer accounts and achieve or exceed assigned revenue and retention targets.
• Drive customer renewals and identify opportunities for upsell and cross-sell of products and services.
• Develop and execute account plans to maximize customer satisfaction and account growth.

Trusted Advisor ...