Job Description
We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.
About The Role
Position Overview:
The Manager, Customer Success role is responsible
Location: Philippines / Indonesia / Malaysia
About This Role
Own the success, retention, and growth of Wiley’s Enterprise customers across Asia. This role will help customers achieve value from their investment, strengthen usage and satisfaction, support renewals, and identify expansion opportunities across the region.
How You Will Make An Impact
Manage a portfolio of Enterprise customers across Asia and serve as a trusted post-sale partner.
Lead onb...