**Description**

**More About the Role:**
The Defense Group of Leidos has an exciting opportunity for an Enterprise Service Desk Specialist to support efforts for the Naval Enterprise Network (NEN) OCONUS portion of the NGEN-R Service Management, Integration, and Transport (SMIT) contract located in Naples, Italy.

NGEN-R SMIT is the largest IT services program for the Navy, inclusive of cybersecurity services, network operations, service desk, and data transport. Leidos supports the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.

This position is responsible for assisting the NEN OCONUS Enterprise Service Desk Manager in managing daily service desk activities in a Follow the Sun model with physical service desks located in Naples, Italy. The individual hired for this role must possess strong organization and communication s...