Elevate your career with Evertz as an Enterprise Support Engineer in Burlington, ON. This role focuses on technical support for major clients in the Media and Entertainment sector.
Join Evertz's Technical Support team, where you will interact with customers globally, ensuring robust system uptime through expert problem-solving. In this entry-level role, you'll work with cutting-edge media technologies and learn about both IT and entertainment industry solutions. You'll also help in cloud deployments and collaborate closely with various departments to enhance customer experience.
Key Responsibilities:
• Provide expert technical direction for operational issues
• Troubleshoot and diagnose customer applications effectively
• Recommend timely solutions in clear technical language
• Maintain communication between customers and Evertz teams
• Assist in design changes and feature requests
Requirements:
• Degree or diploma in Computer or Electronics preferred
• Va...