Job Details - Working hours: Monday – Friday 8am – 5pm
- Location: Novena MRT
- Contract: contract to perm
Position Overview We are hiring the Customer Account Specialist located in our Singapore office and reporting to the Senior Worldwide Customer Service Manager. This position will require a highly motivated, energetic, and resourceful person who has the willingness to learn. The role involves assisting the sales team by managing customer inquiries, providing information, and ensuring smooth sales operations.
Job Scope - Work closely with the Regional Sales Managers to solve problems and find solutions to meet the customers requests in a timely manner.
- Support the Sales team by fielding customer requests, working with the necessary departments to address customers' concerns and maximize customer satisfaction.
- Assist the sales team by following up with quotes, ensuring the pricing are set u...