We are hiring a Customer Account Specialist located in our Singapore office and reporting to the Senior Worldwide Customer Service Manager. This position requires a highly motivated, energetic, and resourceful person who is willing to learn. The role involves assisting the sales team by managing customer inquiries, providing information, and ensuring smooth sales operations.
Job Details - Working hours: Monday – Friday 8am – 5pm (comfortable to work from 7am-4pm, if required to attend meeting with overseas colleagues)
- Location: Novena MRT
- Contract: 1 yr (potential for conversion)
Job Scope - Work closely with Regional Sales Managers to solve problems and find solutions to meet customers' requests in a timely manner.
- Support the Sales team by fielding customer requests and working with necessary departments to address customers' concerns and maximize satisfaction.
- Assist the sales team by followin...