Customer Service Representative – Telco Account

Davao City | Onsite



About the Role

We are hiring Customer Service Representatives for a Telco Account in Davao City. This is a great opportunity for fresh graduates, career shifters, and applicants looking to start or grow their career in the BPO industry.

Enjoy paid training from Day 1, competitive salary packages, incentives, and a supportive work environment with opportunities for career growth.



Job Description

As a Telco Customer Service Representative, you will assist customers with account inquiries, billing concerns, technical issues, and general customer support through phone, chat, or email.



Responsibilities

- Assist customers with inquiries and account concerns

- Provide information about services, billing, and technical support

- Handle customer concerns professionally and efficiently

- Document customer interactions accurately<...