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🥝 eStore L1 Support

Agile Consultants | dubai, United-Arab-Emirates | Posted June 04, 2026

Job Description

Job Code: 306/001/317

Industry: Information Technology

Employment Term: 1 Year (Renewable, based on performance)

Job Brief

An IT organization is seeking an experienced eStore L1 Support professional to manage and support production environment issues for its e-commerce platform. The role involves troubleshooting platform-related issues, analyzing logs, and ensuring the smooth functioning of existing e-commerce applications.

The ideal candidate will have strong expertise in Hybris Commerce, excellent debugging skills, and experience supporting enterprise-level e-commerce environments, including integrations with ERP systems, payment gateways, and third‑party solutions.

Job Responsibilities
  • Responsible for managing production environment issues on a day-to-day basis.
  • Troubleshoot Hybris Commerce platform issues and provide timely resolutions.
  • Review and analyze system logs...

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