Job Description:
Provide high quality customer service and professionalism when calling consumers to schedule appointments or for any matters
Take ownership of managing excel spreadsheets / database including updating schedules, works carried out etc in the system
Plan and deploy contractors and teams based on the latest updates in the excel spreadsheets / database
Actively collaborate with various stakeholders and teams when handling issues
Communicate effectively with consumers and stakeholders to ensure satisfactory and timely resolutions
Continuously improve and enhance the spreadsheets / database for easier updating of records and generation of various reports
Generate reports for various stakeholders
Proficiency in Microsoft Excel (e.g. formulas, Macro, basic analysis) and comfortable working with large datasets will be an added advantage.
Any other duties as assigned
Others:
Work Location: Tengah
Salary: up to SGD3,000
Working hours: Monday...