This position is responsible for managing and improving the daily operations of DKSH FMCG eCommerce in Singapore, ensuring the online business runs smoothly, increases operational efficiency, and boosts customer satisfaction. Applicants should have experience in e-Commerce operations, working with SAP systems, and handling finance-related tasks for e-retailers, B2B Quick Commerce, and B2C channels.
Key Responsibilities:
Order Fulfilment and Logistics Management:
Manage the end-to-end order fulfilment process for B2C & B2B channels, including order processing, inventory management, and shipment tracking.
Collaborate with logistics partners to optimize shipping methods, reduce delivery times, and minimize costs.
Implement best practices to ensure timely delivery and minimize order errors.
Website Management, Vendor Management and Optimization: