Company Description

Novotel Mumbai Juhu Beach is Accor's breathtaking beachfront property located in the financial capital of India. Offering an inventory of 204 guest rooms and suites along with 6 dining options serving Chinese, Indian, Italian and Continental cuisines.

Located 3.2 mi from Chhatrapati Shivaji Airport and overlooking the Arabian Sea Novotel Mumbai Juhu Beach is a beach front property.

Job Description

Main Duties:

Administration

Statutory Requirements: Ensure that all departmental statutory requirements are adhered to.

Departmental Systems: Set up systems to ensure implementation of organisational standards of guest and associate satisfaction.

Customer Service

Set up systems, train and implement the same to ensure meeting of required standards of guests satisfaction

Track Guest Satisfaction scores on a monthly basis and focus on areas of deficiency

Financial...