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🥝 Executive, International Operations
IXCHANGE PTE. LTD. | singapore, Singapore | Posted June 05, 2026
Job Description
Responsibilities - Deliver excellent customer service and manage the needs of our customers (patients, insurers, brokers and partners)
- Coordinate and manage cases in an efficient and cost effective manner in accordance with company policies and procedures
- Collaborate with fellow operations staff and members of the medical team in the coordination of patient care
- Identified as the first point of contact for members, clients and colleagues from other regions.
- Ensure incoming calls and queries are handled in a timely, efficient and professional manner.
- Other duties as assigned
Requirements - At least 3 years of relevant experience
- Able to commit rotating shifts, including weekends
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