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🥝 Executive, Operations

NTUC Health | Singapore, Singapore | Posted June 08, 2026

Job Description

Job Description

In this role, you would be responsible for leading and managing the frontline operations of the assigned zone in the Home Care department, particularly in the area of optimising manpower and provision of quality customer service and care. You would be working closely with internal stakeholders in the execution and revision of operations policies.


To foster the integration of social and health care needs of the client, you would be required to engage relevant external stakeholders such as social and health partners to develop pilots, process mapping of client journeys.


You will need to:


Service Coordination

  • Oversee the allocation and the management of care coordinators for new and existing home care clients within a designated geographic area, ensuring clients and their next of kin receive appropriate, timely, and high-quality services through coordination.

  • Ensure the coordinators follow u...
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