Purpose of the position
Manage, monitor and support CSP AMER, SGME and SGMB orders
Main tasks and responsibilities
Order Processing
QSR/CR – Order processing RUP – Order processing SR (SCS) Repair – Order processing Jira – ticketing and processing RUP planner report & RUP monthly billing Basware Invoice checking & review Vendor/Customer Creation Follow-up on open service order Tag/link spreader SN to service order Coordinate shipment/deliveries and shipping documents Support spare-parts warranty claim via Jira & return orders Recharge inter-company, credit note or debit – order processing Monthly timesheet Others
Support the Senior Manager in achieving departmental and organisational targets Update and maintain work instruction and Standard Ope...