Responsibilities

• Store Information Management – Maintain and update store data.
• Transaction Troubleshooting – Resolve refund, discount, and void issues per SOP.
• Compliance Monitoring – Monitor store adherence to company policies.
• Notice Board Management – Update store notice boards regularly.
• Internal Communication – Develop and manage communication channels.
• Store Own Use Item Orders – Handle orders for consumables and supplies.
• Authorization Letters – Issue letters for merchandisers and suppliers.
• Itinerary Coordination – Arrange travel and schedules for country retail PICs.
• Customer Feedback Resolution – Address and resolve customer feedback.
• Customer Service Reporting – Track service reports for review and improvement.
• Store Maintenance Support – Assist in resolving pending maintenance issues.
• Utility Usage Monitoring – Troubleshoot and report on utili...