Location North Carolina
Benefits Medical, Dental, Vision, Life, and Disability Insurance
401(k) with company match
Pre-tax spending accounts including health care FSA and commuter savings
Flexible paid time off
Professional development reimbursement and ongoing skills training opportunities
Employee resource groups
Swag, ticket giveaways, and more!
About the Role As an Executive Sports Host, you will provide assistance to our valued players through various communication channels to maintain long-term customer loyalty. You will have responsibility for a defined segmentation of players and be tasked with achieving company objectives through effective telemarketing and customer relations, acting as a direct point of contact for service-related items.
Responsibilities Support campaigns to improve customer experience on the site
Provide direct customer service via phone, email, and text messages
Offer services to players, including problem solving, query ans...