Experience Designer - Salesforce Programs

$700 to $800 per day

We are supporting a consulting delivery team working on large scale Salesforce transformation programs across enterprise customer platforms.

This role sits upstream of build. You will shape how experiences are defined across programmes, working closely with business stakeholders and architects to structure problems and set direction.
You are not just producing artefacts. You are responsible for clarity, alignment and quality of experience before delivery starts.
What you will do

• Lead discovery across customer and employee journeys
• Conduct and guide research, interviews and workshop sessions
• Define personas, current state and future state journeys
• Structure problems and translate them into clear experience direction
• Work closely with Experience Architects, Solution Architects and business stakeholders
• Align multiple stak...