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🥝 Experience Design Executive Director - Small Business Payments

JPMorgan Chase | New York, United States | Posted June 17, 2026

Job Description

Steer the forefront of user experience innovation, crafting extraordinary designs that resonate with a global audience.
As an Experience Design Executive Director in Small Business Payments you will spearhead a team of talented professionals to conceptualize, structure, and detail our offerings within the broader user journey landscape. Leveraging your expertise in experience design principles, devise and enact innovative policies and processes that elevate the user experience and resonate with our organizational strategy. Your role involves setting quality benchmarks, managing asset delivery, and shaping the direction of product initiatives by your team. A staunch advocate for inclusive design and accessibility, exemplify and encourage collaboration and lead your team in creating unparalleled experiences for our diverse user base. Your expertise in interaction design positions you as an advisor to senior management on complex experience design matters, promoting a culture of collab...

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