1Click Energy Solutions is seeking an Experienced Operations Manager in HVAC for our London location. Drive day-to-day operations, lead technicians, and ensure excellent service quality.
In this pivotal role, you will oversee the entire HVAC service and installation process while mentoring and supporting the operational staff. Your proficiency in managing workflows, optimizing processes, and customer relations will be fundamental to our success. Collaboration with management will further enhance operational efficiencies and service standards.
Key Responsibilities:
• Oversee all HVAC service and installation operations
• Manage and mentor HVAC team members
• Maintain effective dispatching and scheduling
• Oversee inventory and equipment management
• Resolve customer service escalations promptly
Requirements:
• 3+ years in HVAC operations or service management
• Strong HVAC systems knowledge
• Experience leading service-based teams
• Excellent problem-...