The opportunity
As wavespace grows, we are looking for top talent to help scale our way of working. Part of that effort includes delivering experiences of the highest quality that enable clients to transform their business in a tangible and impactful way.
Your key responsibilities
As a wavespace Experience Manager you’ll choreograph and help design experiences, both bespoke and repeatable, to be used across wavespace for a diverse roster of clients.
Maintain oversight of wavespace experience staffing, application of technology, design, and creative elements to ensure expectations of clients, account teams and other internal EY stakeholders are met Approve staffing, final design, and pricing/costs with Experience Leader
Manage session escalations as issues arise, and ensure proper financing expectations with customers (client teams and internal session teams)
Confirm accurate accounting (costing, reporting, billing, ...