Fully proficient support individual contributor. Works under limited supervision. May be a resource to other employees in areas of expertise. Assignments are moderately difficult requiring some judgment.

Works under limited supervision. Less detailed instructions are provided and minimal peer review is required.

Communicates with contacts typically within and outside the department on matters that involve obtaining or providing information requiring explanation or interpretation to understand and reach agreement. May be a resource to other employees in areas of proficiency.

Work may be structured within identified boundaries and procedures. Follows established processes to complete tasks. Identifies problems and issues in straightforward situations. Resolves most issues.

Works to achieve operational targets within job area which h...