Office Angels are currently recruiting for a Helpdesk Administrator for our client based in Bracknell.
Role: Temporary Facilities Helpdesk Team Leader
Location: Bracknell - Office Based
Salary: £17.50ph
Our client is seeking a Helpdesk Team Leader / Supervisor to join their team on a temporary basis. This role will combine hands-on helpdesk support with responsibility for overseeing and guiding a small team, ensuring a high level of service delivery in a fast-paced environment.
Key Responsibilities:
Act as the friendly and professional point of contact for operational colleagues, addressing queries and concerns
Provide day-to-day supervision and support to the helpdesk team, ensuring workload is managed effectively
Handle incoming and outgoing calls efficiently, supporting the team during busy periods
Complete various administrative tasks on the CAFM system, including assigning tasks, generating purchase orders, and updating records