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🥝 Fail Safe Officer (Glaucoma) (Internal Only)

Royal Devon and Exeter NHS Foundation Trust | Exeter, United Kingdom | Posted June 29, 2026

Job Description

Role Summary

This role is based at Heavitree Hospital and is responsible for undertaking fail-safe checks for patients within the Glaucoma Service.

The Glaucoma Fail-Safe Officer plays a key role in supporting the safe and effective management of glaucoma patients by ensuring that individuals are not lost to follow-up and that appropriate monitoring, review, and treatment pathways are maintained.

This role will also provide the opportunity to undertake some Team Leader responsibilities and gain valuable leadership experience.

Key Fail Safe responsibilities include:

  • Monitoring glaucoma waiting lists, follow-up appointments, and patient pathways to identify patients who may be at risk of delayed review or being lost to follow-up.
  • Undertaking fail-safe checks to ensure that clinical outcomes, treatment plans, and follow-up recommendations are actioned appropriately.
  • Reviewing patient records and clinic outcomes to identify d...
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