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🥝 Fan Experience Resolution Specialist

Ticketmaster NZ Ltd | auckland, New-Zealand | Posted June 29, 2026

Job Description

Ticketmaster NZ Ltd seeks a dedicated Service Resolution Representative in Auckland to provide high levels of service to fans while resolving issues and managing customer claims. This role involves teamwork and strong problem-solving abilities in a fast-paced environment.

The ideal candidate will have experience in customer service and the ability to adapt to change while maintaining a positive attitude. Flexibility with shifts is essential, including weekends and public holidays.

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