Work Pattern

• Week 1: Sunday 10:00-16:30, Thursday 10:00-16:30
• Week 2: Sunday 10:00-16:30, Friday 10:00-16:30

About the Role

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you will play a vital frontline role in delivering style advice and five-star service. This is more than a retail job – it’s a chance to be part of our transformation and to thrive in a fast-paced environment.

Key Responsibilities

• Provide style advice and sell fashion items while driving sales and growing market share.
• Represent M&S as a confident brand ambassador, supporting customers in discovering on‑trend products.
• Operate efficiently in a high‑demand setting, maintaining speed and accuracy under pressure.
• Use digital tools such as the Sparks App and in‑store devices to enhance the customer experience.
• Uphold high standards of service and store presentatio...