Job Overview

The role is a Fast Track Office Coordinator in Cancer Services at North Bristol NHS Trust, responsible for managing patient appointments for Two‑Week Wait clinics, ensuring data accuracy in the Trust’s PAS system, and delivering high‑quality customer service to patients and staff.

Main Duties

• Negotiate patient appointments to attend Two‑Week Wait clinics by telephone, adjusting pre‑planned dates to meet CWT standards.
• Ensure all relevant patient information is recorded and updated in the Trust’s PAS system.
• Act as the primary point of contact for Two‑Week Wait clinic enquiries from patients and staff.
• Work flexibly and provide cross‑cover for colleagues within the department.

The post holder will use a PC for long periods (Classified as a DSE user) and will have considerable telephone activity. Physical work is light, mainly involving filing into lever arch files. The role may involve occ...