Prepared and served hot and cold beverages according to Costa Coffee standards.

Ensured compliance with HACCP, SFDA, and food safety regulations.

Delivered excellent customer service and handled customer inquiries professionally.

Promoted menu items, special offers, and upselling opportunities.

Processed cash transactions and operated POS systems accurately.

Maintained cleanliness, hygiene, and sanitation standards.

Assisted with inventory management, stock rotation, and expiry checks.

Supported daily stock counts and reported inventory shortages.

Maintained accurate payment pr...