About the job

Based at the Mandarin Oriental Punta Negra, Mallorca, as the F&B Supervisor is responsible for overseeing daily restaurant operations, supervising the service team, ensuring exceptional guest experiences, maintaining high service standards, and supporting smooth coordination between front‑of‑house and kitchen teams.

Responsibilities

• Leading and supporting the team to ensure smooth, guest‑focused service across all outlets.
• Providing guidance, feedback, and training to develop team skills and performance.
• Delivering attentive, professional service and creating memorable guest experiences.
• Maintaining excellent product knowledge and promoting food, beverage, and service offerings.
• Upholding Mandarin Oriental’s high standards of service, hygiene, and cleanliness.
• Ensuring accurate accounting and adherence to operational procedures.
• Taking ownership of problem‑solving and suppo...