Key Responsibilities:
. Supervise and coordinate daily front-of-house operations . Ensure high standards of customer service and guest satisfaction . Manage and train service staff (waiters/waitresses/crew) . Handle customer feedback and resolve complaints professionally . Monitor cleanliness, hygiene, and food safety standards (HACCP compliance if applicable) . Assist in staff scheduling and shift planning . Ensure smooth coordination between kitchen and service team . Manage cashiering duties and daily closing reports . Support outlet manager in achieving sales and operational targets
JOB REQUIREMENTS:
. Minimum 1-3 years of experience in F&B or hospitality (supervisory role preferred) . Good communication skills in English (other languages is a plus) . Strong leadership and team management skills . Customer service oriented and able to handle fast-paced environment . Willing to work shifts, weekends, and public holidays . Basic knowledge of food hygiene and safety standards...