Supervise and lead the poolside dining staff, providing guidance and support. Schedule and coordinate staff shifts to ensure adequate coverage during operational hours.
Interact with guests in a friendly and professional manner, addressing their needs and ensuring a positive dining experience. Handle customer inquiries and concerns, escalating issues to the Restaurant Manager when necessary.
Assist in the day‑to‑day operations of the pool restaurant, ensuring adherence to health and safety standards. Collaborate with the kitchen and service staff to maintain high standards of food quality and service.
Train new staff members on restaurant policies, procedures, and service standards. Provide ongoing coaching to enhance the skills and performance of the team.
Monitor and manage inventory levels, communicating with th...