Must Have:

Experience supporting iOS, and Android devices in an enterprise environment
Experience with Mobile Device Management (MDM) concepts and best practices
Knowledge of iTunes and Apple device support tools for device setup, troubleshooting, backups, and restores
Knowledge of the Okta Platform
Proficiency supporting Company Portal and end-user device enrollment workflows
Strong troubleshooting skills and ability to diagnose technical issues across hardware, software, and policy layers
Strong working knowledge of Microsoft Intune for device management

Nice to Have:

Excellent customer service skills with a strong focus on end-user experience

JOB DESCRIPTION
REASON FOR HIRE
Staff Augmentation
JOB SUMMARY
NA
JOB DESCRIPTION
REASON FOR HIRE
Staff Augmentation
JOB SUMMARY
***This job req is subject to&
JOB DESCRIPTION
***This job req is subject to overtime discounts (0.95x exempt; 1.35x non-exempt) and a...