Location: Otis L.L.C, 37th floor, The One Tower Sheikh Zayed Road, Dubai, United Arab Emirates

Support the service operations business to drive best‑in‑class results efficiency and manage cost controls. Provide ongoing support to the field and supervisor staff by allowing them to be in the field customer facing. Continuous improvement capabilities within DO to optimize through process efficiency and automation.

• Drive and coordinate results in Maintenance compliance scheduling, Manpower Duty Roster, Parts ordering, etc.
• Report and track elevator breakdown and communicate the same with branch teams.
• Support field management with KPI performance.
• Contract management.
• Tracking contractual KPI targets.
• Route optimization.
• Drive cost reductions.

• Role specific skills & competences.
• At leas...