What You'll Be Doing
Sales & Business Performance
Provide regular, hands‑on coaching to store teams to improve sales productivity and achieve sales target.
Analyze sales data, identify performance gaps, and implement action plans to drive improvements.
Customer Experience & Brand Standards
Ensure stores consistently deliver the Swatch customer experience.
Monitor and address customer service issues, implementing improvements where necessary.
Uphold brand presentation standards, particularly in store environment and visual merchandising.
People Development &; Leadership
Lead, coach, and develop store managers and assistant managers to strengthen leadership capabilities.
Identify training needs and work with Swatch Trainer and/or HR to implement effective...