General Summary

Provides data support, analysis and trending to present to the Quality Process Specialist, Engineers and management. Determines the most effective way to collect and assemble data (operational, budgetary, performance, etc.) and respond to appropriate parties for analysis and implementation. This position will also create and update databases, processes and provide project support.

Essential Functions

• Collects, organizes, and provides daily service and operational updates to district management team.
• Assembles data to review and update key indicators of field performance and assist in root cause analysis.
• Gathers response due requests from corporate, regional, and district levels.
• Creates and modifies databases to support operational decisions made by Engineer and Specialist.
• Provides analysis, trending and presenting of data to the Manager and/or DMD.
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