Principal activities of this job are analyzing customer’s problems, collecting and recording product and technical information, summarizing findings, and reporting product troubles as well as contractual troubles on each assignment. The engineer directs the assigned labor force – which may be Elliott's own labor, customer supplied or contracted – and ensures that equipment is built to the required standards and follows procedures related to installation, commissioning, start‑up, repair or maintenance work of the customer's equipment. Although some activities are covered by policy, precedent, or standard procedures, most of the work must be programmed and supervised by the service engineer based on actual site requirements. Because Elliott seldom builds two machines alike and customers seldom use an Elliott machine in identical service, the likelihood of responding to new or unfamiliar situations is a very real and common occurrence. The engineer ad...