Working Hours/Days

Mon - Fri 6:30AM - 3:30PMWeekends and afterhours as needed.

Overview


The ability to manage, change and perform multiple tasks simultaneously with a complete understanding of Corporate Safety & Compliance Policies. Excellent communication skills and knowledge of field service work and various types of equipment, proficient in Windows based applications and DBSI.


Basic Duties


PRINCIPAL FUNCTIONS & RESPONSIBILITIES (including, but not limited to):

+ Manage the day-to-day operation of assigned field service technicians, utilizing the most qualified Technician while meeting customer demand for timely service visits.

+ Accommodate customer requests for service; where technician schedule changes as necessary to meet customer desired timeframe.

+ Open work orders by collecting all required information from the customer on the initial phone call. Keep customers informed of job ...