Elevate your career as a Field Service Technician with Xerox in Oshawa, Ontario. Provide exceptional customer service by ensuring efficient device operation and utilizing your electro-mechanical skills.

Xerox, a leader in Technical Services, is actively seeking a dedicated Field Service Technician. As an entry-level individual contributor, you'll engage in device repairs and achieve important productivity goals every day. Your role will involve hands-on troubleshooting using multi-meters, supported by comprehensive training. With a focus on client satisfaction, you will work diligently to meet response time and repair effectiveness.

Key Responsibilities:
• Deliver outstanding service ensuring devices operate correctly
• Repair devices using electro-mechanical skills and training
• Meet productivity goals: 5 calls per day, 50% first-time fixes
• Respond promptly to service requests within 2–4 hours
• Control parts costs and minimiz...