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🥝 Field Support Engineer

299 KONE Areeco Ltd | Jeddah, Saudi Arabia | Posted June 01, 2026

Job Description

We are Looking for a Field Support Engineer to provide technical support during the installation and commissioning of KONE products. The role involves resolving technical issues identified by manufacturing and installation teams, ensuring all products are installed in full compliance with KONE’s safety, quality, and process standards. The Field Support Engineer will also help ensure projects are completed efficiently, accurately, and within the required timelines.

Remote and site support services for Front Lines and Supply Operations

  • Provide remote or on-site technical support for installation issues
  • Provide support also in digital, APF, software and BIM related issues
  • Ride comfort

  • Provide technical support to ensure customer specification requirements
  • Product development – applicable for global Field Support roles only
  • Product development matrix audit points
  • Piloting and implementing new product and solution

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